Job Description

About Emerios

Are you looking to make an impact? Are you someone that loves technology and innovation?

Would you like to be a part of a progressive and people-centric company culture that is just as creative as the solutions it provides its clients?

If you are a strong contributor, inspired to continually grow and develop, self-aware, and love to contribute with passion and humility, this is a great opportunity for you.

Our open position will allow you to advance your career and be a part of something unique and fulfilling in the fast-growing, technology world.

Each of our team members embody these traits and together we make decisions that positively impact the world. We strive to positively impact our employees, clients, and the broader global community.

If you want to join a remarkable team and a visionary company, then we are the company for you.

 

IT – Help Desk (Junior)

 

Responsible For

  • Manage all operating systems and end-user software.
  • Perform software and hardware upgrades, patches, and reconfigurations on workstations.
  • Asset management and maintenance inventory including related documentation technical specifications information.
  • Maintenance and give support on printer and scanner devices.
  • Follow policies, procedures and associated training plans for system administration and the appropriate use of resources.
  • Provide hardware and end-user software on workstations
  • Visibility of issues found.

 

Qualifications

  • Knowledge of desktop tools (Office Suite)
  • Basic Security Concepts
  • Basic TCP/IP Networking Configuration
  • Experience of at least 6 months in Microsoft Client OS and end user Hardware
  • Knowledge of Programming (extra)
  • Desirable knowledge on Microsoft Server OS
  • English proficiency
  • BS advanced studies in SW Engineering and/or equivalent experience

 

Emerios provides technology solutions to solve complex business problems. It specializes in producing computer software applications and software components according to specific, externally-defined requirements. Emerios applies the principles of Agile software development to deliver quality products and components with short turnaround times. Our systems are designed to create guided experiences that onboard customers and agents quickly, encourage good decisions, and prevent undesired behavior.

Job Type: Full-time