Job Description

About Emerios

Our company is expanding rapidly. Our platform enables our clients to offer critical services to underserved and well-deserved while minimizing waste, fraud, and abuse. Our product is designed to Vet, Verify, and Validate transactions.

We specialize in turn-key elevated customer experience across digital channels such as field agent, retail, and web. Our competitive advantage is the ability to show up with a fully functioning solution with all the needed security audits and best practices built-in.

We are seeking several high performing individuals. You will be joining a special team focused on advancing our SaaS platform that will be fully self-served, enabling our clients to sign up and utilize our services. 

We are proud to be nimble, agile and provide challenging assignments to our employees to solve through empowerment.  At Emerios, you are not just a number, and your work truly matters and is visible.  The project we work on is US-based, although our solution is built with localization in mind. 

Our open position will allow you to advance your career and be a part of something unique and fulfilling in the fast-growing technology world. 

Each of our team members embody these traits, and together we make decisions that positively impact the world. Beyond Blue Holdings, Inc. and our family of companies work hard to make a difference. We strive to positively impact our employees, clients, and the broader global community. 

If you want to join a remarkable team and a visionary company, then we are the company for you.

 

Summary

Emerios provides technology solutions to solve complex business problems. It specializes in producing computer software applications and software components according to specific, externally-defined requirements. Emerios applies the principles of Agile software development to deliver quality products and components with short turnaround times. Our systems are designed to create guided experiences that onboard customers and agents quickly, encourage good decisions, and prevent undesired behavior.

Purpose of the Position

  • Configure, implement, train, and install software solutions in assigned projects.
  • Gather customer needs and requirements.
  • Elaborate functional specifications for the development area.
  • Elaborate and execute test cases, based on functional specifications.
  • Attend to incidents and provide first and second level support, providing solutions to clients in response to their requirements.
  • Following, Monitoring, Quality and Effectiveness of controls and procedures to ensure optimal function of reports.

 

Qualifications

  • At least 2 years of experience in management system implementations (excl.).
  • English: upper intermediate level at minimum. Ability to hold meetings with English-speaking clients and communicate in writing.
  • Knowledge in Office Package.
  • Good documentation skills
  • Good interpersonal and communication skills

 

Benefits

  • Great work environment – flexible, high-performing, and collaborative.  
  • Competitive salary.  
  • Opportunity for growth and impact. 
  • Premium health care plan.
  •  Technical and Business trainings.
  • English Classes.
  • Maternity and Paternity Policy.
  • Referral Program.
  • Internet and electricity reimbursements.
  • Events and activities organized by the Company to improve the engagement.
  • Work equipment – Computer, Monitor, Ergonomic chair, Keyboard + Mouse Kit, Headsets, Other devices.

About the Beyond Blue Holdings, Inc. Family of Companies: 

  • Beyond Blue Holdings, Inc. Invests in opportunities where enhanced talent and customer engagement and stakeholder integration delivered through our Emerios Change Management Platform, can elevate an industry and provide opportunities for growth and benefit for our stakeholders.      
  • VMBC S.A (DBA Emerios) is the BBH subsidiary in Buenos Aires that brings highly engaged talent with connected hearts and minds to deliver solutions for clients as well as advance our world class engagement platform.  Our BA team has a culture that delivers and is inspired by bringing change that positively impacts all stakeholders. VMBC S.A. applies the principles of Agile software development to deliver quality products and components with short turnaround time.    
  • Emerios Lifeline Solutions, Inc. and Emerios Enterprise Services, Inc. offers our world class omni-channel customer engagement platform which maximizes conversions, streamlines workflows, and integrates all stakeholders.   Our hare designed to create guided experiences that onboard customers and agents quickly, encourage good decisions, and prevent undesired behavior.  We specialize in highly compliant solutions that provide key visibility and create opportunities for increased value through highly effective change management.    

 

How to Apply

If you have a record of success and good will, make sure you share it with us in a cover letter included with your resume.  We receive many applications and it is important we know you are really interested in making an impact at our organization and that you understand what it means to deliver success.  Send your resume and cover letter to resumes@emerios.com or fill out the form on this page.

 

 

Job Type: Full-time